Recording customer bounced cheques

If you find a cheque you have been sent bounces, you'll already have entered and allocated the receipt against an outstanding invoice. If this happens, you'll need to un-allocate the original cheque to leave the invoice outstanding, so that you can request a new payment from the customer.

There are three stages to recording a bounced cheque:

  • Un-allocate the invoice, which will leave it as outstanding on the customer's account.
  • Enter the details of the bounced cheque. This will correct the bank account entry.
  • Allocate the bounced cheque to the original receipt entered. This tidies the customer's account.

The following steps contain everything you need to record bounced cheques in TASBooks.

To enter a bounced cheque

  1. Sales > Enter / Change Journals > Enter / Change Customer Invoices / Debit Journals (option 221).
  2. Posting Details > Date > enter the date for the bounced cheque > Type > choose Bounced Chq.
  3. Customer Details > enter the customer code. Alternatively, press F2 > select the relevant customer.
  4. Invoice Details > Ref No > enter the cheque number.
  5. Date > enter the date for the bounced cheque.
  6. Bank > enter the customer's bank account.
  7. Net > enter the total value of the bounced cheque.
  8. Press the Tab button on your keyboard > when prompted to save this transaction > Yes.

Tip: The transaction completes with the correct double-entry to the Sales Ledger Control Account and the Bank Account.

You should now allocate the bounced cheque entry to the original receipt. For more information about how to do this, refer to the following section.

To allocate the bounced cheque entry to the original receipt

  1. Sales > Receipts > Enter / Allocate Sales Ledger Receipts (option 251).
  2. Bank > choose None (Existing Receipt).
  3. Code > enter the customer's code. Alternatively, press F2 > select the relevant customer.
  4. Cash / Credit for Allocation > double-click the receipt you want to allocate.
  5. Select the appropriate option from the Allocate Credit window.
  6. To allocate this receipt to an invoice, double-click the relevant invoice > Save.

The following steps contain everything you need to record bounced cheques in TASBooks.

To enter a bounced cheque

  1. Sales > Enter / Change Journals > Enter / Change Customer Invoices / Debit Journals (option 221).
  2. Posting Details > Date > enter the date for the bounced cheque > Type > choose Bounced Chq.
  3. Customer Details > enter the customer code. Alternatively, press F2 > select the relevant customer.
  4. Invoice Details > Ref No > enter the cheque number.
  5. Date > enter the date for the bounced cheque.
  6. Bank > enter the customer's bank account.
  7. Net > enter the total value of the bounced cheque.
  8. Press the Tab button on your keyboard > when prompted to save this transaction > Yes.

Tip: The transaction completes with the correct double-entry to the Sales Ledger Control Account and the Bank Account.

You should now allocate the bounced cheque entry to the original receipt. For more information about how to do this, refer to the following section.

To allocate the bounced cheque entry to the original receipt

  1. Sales > Receipts > Enter / Allocate Sales Ledger Receipts (option 251).
  2. Bank > choose None (Existing Receipt).
  3. Code > enter the customer's code. Alternatively, press F2 > select the relevant customer.
  4. Cash / Credit for Allocation > double-click the receipt you want to allocate.
  5. Select the appropriate option from the Allocate Credit window.
  6. To allocate this receipt to an invoice, double-click the relevant invoice > Save.

© Sage (UK) Ltd 2016. All rights reserved

Sage