Cookies are small pieces of information stored on your computer, tablet or mobile phone when you visit a website. Sage uses cookies to make our website and services work better for you and we recommend you leave cookies switched on. If you're happy with this, then just click OK at the bottom of the page. If you don't, you'll still be able to use the site but some things might not work properly.
We use cookies on our website to provide you with the best experience. If you continue browsing, you are consenting to our use of these cookies, but if you would like to know more, including how you can change your settings, take a look at our Privacy Notice.
If you have a customer with an outstanding balance on their account that you want to write off, you need to enter the write-off on the customer’s account and allocate it to any outstanding invoices.
The following steps contain everything you need to record customer write-offs in TASBooks.
Note: If you're use the Cash VAT Accounting scheme to calculate your VAT, you should choose SL Credit Note.
You should now allocate the write-off to the appropriate invoices. For more information about how to do this, refer to the following section.