The following steps contain everything you need to record customer write-offs in TASBooks.

The following steps contain everything you need to record customer write-offs in TASBooks.

To enter a write-off

1. Sales > Enter / Change Journals > Enter / Change Customer Credit Notes / Credit Journals (option 222).
2. Posting Details > Date > enter the date for the write-off.
3. Type > choose Write-Off.

Note: If you're use the Cash VAT Accounting scheme to calculate your VAT, you should choose SL Credit Note.

4. Customer Details > enter the customer code. Alternatively, press F2 > select the relevant customer.
5. Invoice Details > Ref No > enter the refernce number.
6. Date > enter the date for the bounced cheque.
7. Bank > enter the customer's bank account.
8. Net > enter the net value of the write-off > VAT > enter the relevant VAT rate.
9. Press the Tab button on your keyboard > when prompted to save this transaction > Yes.
   

You should now allocate the write-off to the appropriate invoices. For more information about how to do this, refer to the following section.

To allocate the write-off to the appropriate invoices

1. Sales > Receipts > Enter / Allocate Sales Ledger Receipts (option 251).
2. Bank > choose None (Existing Receipt).
3. Code > enter the customer's code. Alternatively, press F2 > select the relevant customer.
4. Press the Tab button on your keyboard.
4. Cash / Credit for Allocation > double-click the relevant invoice > select one of the following options:


• Manually allocate to Invoices.
• Automatically allocate to Invoices (Oldest first).
• Leave payment to be allocated later.


5. Click OK > Save.