Moving an existing install

To view a full listing of all tax year installations and updates for Sage Micropay, and to download them, please visit Sage.ie/mpinstall.

Your anti-virus software is always scanning your computer for any harmful threats or viruses. As with other software, your anti-virus software may mistakenly detect Sage Micropay as a threat. To stop this from happening, you should contact your IT support and ask them to modify your anti-virus settings to exclude all Micropay file types from virus scans.

Microsoft no longer provide support for Windows XP, including security updates. They recommend that you upgrade your system to Windows 7, 8 or 10.

To protect your security and data, you can't install or operate Sage Micropay on Windows XP. As an alternative to upgrading your operating system, you can simply move your Sage software to a computer that already has a newer operating system on it.

You can currently only use Sage Micropay on Windows operating systems. To install and operate Sage Micropay, you must run Microsoft Windows on your Apple Mac computer. There are several platforms you can use to run Microsoft Windows on your Apple Mac computer. These include:

• Apple Mac's Boot Camp.
• VMWare Fusion.
• Parallels Desktop for Mac.

Note: For more information about how to install or operate Apple Mac's Boot Camp, please contact Apple technical support.

We can support Sage Micropay only if you install it on Windows standalone environments or Windows client-server networks.

Tip: In a standalone installation, you store your payroll data files and install the Micropay software on a single computer. In a network installation, you store your payroll data files on a server computer, and install the Micropay software on one or more client computers.

Don't install Sage Micropay on any of the following unsupported network configurations:

• Peer to peer network.
• Citrix client-server network.
• Wide area network (WAN).

You can check for updates within your software:

• On the menu bar, click Help then Check For Updates.

If any updates are found; to install them, simply follow the on-screen instructions.

From time to time you may receive a prompt to update your licence details. You can do this in just a few seconds by clicking Upgrade Now then Refresh Licence. However, if your computer can't connect to the Sage server over the Internet, your Micropay licence details may not update correctly.

To resolve this issue, you must:

• Log on to your computer as an administrator.
• Check that your computer has a connection to the Internet.
• Get your IT support to check your computer’s Internet, firewall, anti-virus and if applicable, proxy server settings.

To save you time with this process, you can use the Quickpay data converter. It's simple and easy to use.

Read more about how to use the Quickpay data converter >>

No, upgrading your operating system doesn't require a reinstall of your Sage software. However, we do recommend that you take full backups in each of your Sage softwares before upgrading. Read more about how to back up your payroll data >>