First check that you're using the recommended payslip settings for Sage Micropay.
If your payslips print slightly outside of the boxes, you can easily move your printer margins up, down, left or right so it fits. If your first payslip prints perfectly on the stationery but further payslips are printing too high or too low, you need to adjust the paper size of the layout.
If you've checked these things and the payslips are still printing incorrectly, please refer to the list of articles below or contact Sage technical support.
Article name | Article number |
How to install a compatible printer driver |
12073 |
Using compatible printer drivers to resolve printer problems |
6864 |
Report or layout not printing or printing stops part-way through print job |
11579 |
How to print reports and payslips for a previous period |
34634 |
To change the font size of your reports |
34497 |
How to change the default printer for a specific report |
34648 |