Sage 200 CRM Resources

Latest News for Sage 200 CRM

Sage Help Centre

Everything you need for all supported versions of Sage 200 CRM are right here. Simply select the version you require from the tabs above.

If your looking for Sage 200 CRM for Sage 200c Professional, those downloads can be found here.

Need to speak to us?

We hope you'll find everything you need right here in our Sage 200 Resource Centre. If not, don't worry, you still contact us as normal in the usual ways:

The Sage 200 Support team are available on the phone between 09:00 - 17:00 Monday to Friday (excluding Public Holidays) by calling 0845 111 7733. Please choose the relevant option below when calling, ensuring you have your Business Partner account number and customer name to hand.

Software Menu Options
Manufacturing 1
Sage 200 CRM 2
Sage 200 Standard Online 3
Project Accounting/WTE 4
Business Intelligence 4
Sage 200c Professional, Extra Online and all other modules 4

You can contact us regarding your support queries via email at [email protected]. If you wish to create a new incident, you'll need to use Incident Manager to raise your query.

Support and training

Our Business Partners can tailor your Sage 200 CRM software to your specific needs and your business sector. We work with a UK-wide channel network of over 1000 Partners and Developers. Our Partners and Developers are one of the many reasons customers choose Sage and we believe that we have one of the strongest and widest support networks in the industry. Click the Support tab above to find out about the support available for Sage 200 CRM customers.

 

Sage 200 CRM 7.3

Software

Item Sage 200 CRM version Additional information Download
Sage 200 CRM 7.3 - Service Pack 3 7.3 SP3 This Service Pack is part of Service Pack 2 for Sage 200 Extra 2016. You must ensure that you install both Service Pack 2 for Sage 200 Extra and Service Pack 3 for Sage 200 CRM, which now also includes Hotfix 6 to install. Download
Sage 200 CRM 7.3 inc. Service Pack 2 7.3 SP2 Full installation of the software. For use with Sage 200 Extra 2016 only Download
Sage 200 CRM 7.3 7.3 Includes Sage 200 Extra 2015 and Sage 200 CRM 7.3. Download
Service Pack 1 7.3 SP1 For use with Sage 200 CRM 7.3. This Service Pack can be applied to version 7.3, 7.3.a or 7.3.c and includes all fixes from Patches A and C. Download
Patch A 7.3.a For use with Sage 200 Extra 2015 Release. This patch introduces support for Sage 200 CRM access via a mobile device and the Sage CRM app available from the App Store. Support for Android devices is planned for later in the year. Download
Patch C 7.3.c For use with Sage 200 Extra 2015 Service Pack 1. You must have already installed Patch A for Sage 200 CRM 7.3 prior to installing this update. Download

Supporting documentation

Item Download
System Requirements Download
Deployment and Installation Guide Download
New Features Guide Download
Upgrading Sage 200 CRM Download
Differences between Sage 200 CRM and Sage CRM Download

Additional resources and utilities

Item Information Download
Task Launcher Installer The Change and Repair options are unavailable via the installer for Sage 200 2015. This installer allows users to install form-launching within Sage 200 CRM without having to uninstall and reinstall Sage 200 Extra. Download
Android Mobile App If you have downloaded the CRM Android App for your Android device, you'll need to install the add-on to Sage 200 Extra and ensure your CRM system is set up as per the requirements in this download. Download
Sage 200 CRM Data Integrity Tool V4 This download now also includes all scripts that may be required dependant on the results returned from the validation checks. The tool can be used with v7.3, 7.2 and 7.1 CRM only. Download

Sage 200 CRM 7.2

Software

Item Sage 200 CRM version Additional information Download
Sage 200 CRM 7.2 - full software 7.2.c.2 Includes Sage 200 Extra 2013 (R2) and Sage 200 CRM 7.2. You must install Sage 200 CRM 7.2b, 7.2c then 7.2.c Hotfix 2. Please refer to the Deployment and Installation Guide for further details. Download
Sage 200 CRM 7.2 - Patch D 7.2.d To be applied to installations of Sage 200 CRM 7.2.c.2 only. No update to Sage 200 2013 R2 Release is necessary. Download
Sage 200 CRM 7.2 - Patch G 7.2.g To be applied to installations of Sage 200 CRM 7.2.d.1 only. Only compatible with Sage 200 2013 R2 Service Pack 1. Download

Supporting documentation

Item Download
System Requirements Download
Deployment and Installation Guide Download
Release Notes Download
Upgrading Sage 200 CRM 7.2 Download
Differences between Sage 200 CRM and Sage CRM Download
Sage 200 CRM Implementation Guide Download

Sage 200 CRM 7.1

Software

Item Sage 200 CRM version Additional information Download
Sage 200 CRM 7.1 7.1a Includes Sage 200 Extra 2011 and Sage 200 CRM 7.1. Download
Service Pack 1 including Hotfix 1 7.1 SP1 HF1   Download
Patch C (including security update) 7.1c Hotfix 1-S   Download
Patch D 7.1.d.4-S Included as part of Sage 200 Extra 2011 Service Pack 3 Download
Patch F (including security update) 7.1.f-S Included as part of Sage 200 Extra 2011 Service Pack 4 Download
Patch G 7.1.g Included as part of Sage 200 Extra 2011 Service Pack 5 Download
Patch I 7.1.i-1 Included as part of Sage 200 Extra 2011 Service Pack 6 Download
Patch L 7.1.l Included as part of Sage 200 Extra 2011 Service Pack 7 Download

Supporting documentation

Item Download
System Requirements Download
Deployment and Installation Guide Download
New Features Guide Download
CRM Implementation Guide Download
Upgrade guide Download
E-Marketing troubleshooting guide Download

Additional resources and utilities

Item Information Download
Troubleshooting scripts Including Sage 200 CRM 7.1 SP1 Merge Person Release Notes. Download
Upgrading Sage 200 CRM scripts   Download
Synchronisation Reset tool Please refer to Upgrading Sage 200 CRM for further details and application of this tool. Download

Sage 200 CRM 7.0

Software

ItemSage 200 CRM version Additional information Download
Sage 200 CRM 7.0 7.0 SP1 Includes Sage 200 Extra 2010 and Sage 200 CRM 7.0 Download
Patch E 7.0.e For use with Service Pack 1 of Sage 200 Extra 2010. Download
Patch F (including security update) 7.0.f-S For use with Service Pack 2 of Sage 200 Extra 2010. Download
Patch I (including security update) 7.0.i-S For use with Service Pack 2 of Sage 200 Extra 2010. Download

Supporting documentation

Item Download
System Requirements Download
Deployment and Installation Guide Download
Upgrade guide Download

Additional resources and utilities

Item Information Download
Troubleshooting scripts   Download
Upgrading Sage 200 CRM Scripts   Download
Synchronisation Reset tool   Download
Upgrade customisations .dll file Installing this file reduces the requirement to re-apply all of your own customisations to Sage 200 CRM after upgrading. Download