Sage 200

Report library, how to videos and more

From 01 December 2014, all customers who renew their licence will have a subscription to Sage 200 Services included in their renewal. Sage 200 Services gives you access to our new Report Design Service where you can request three bespoke reports to be designed for free within in any 12 month period (subject to the terms and conditions of the service which can be found here).

Also included is access to a range of 'How to' videos, offering you step by step help in completing some of the more common tasks (such as running a year end routine) within Sage 200.

Sage 200 Services is available in 2 tiers - Standard and Extra. For full details of the benefits contained in both service tiers, please visit the Sage 200 Services home page.

If your renewal is not yet due but would like to take advantage of Sage 200 Services early, please call 0845 245 6406.

Sage 200c Professional

Sage 200c Professional has arrived! It brings with it a fresh new features such as Sage Bank Feeds, Purchase requisitions, invoicing and additional Excel Reporting. Sage Business Partners can access the download and all supporting material via the usual process.

Sage 200 customers should contact their Business Partner with any queries in relation to this release including how to upgrade their existing software to the latest version.

Ask Sage

Ask Sage offers 24/7 online support for a variety of topics to help Sage Business Partners assist their customers at all times.

We rely on your feedback and suggestions to help us continually improve the information we provide you - please continue to do so by dropping us an email at [email protected].

Sage Business Partners can access Ask Sage here as part of the Sage 200 Support site.

Get more with Sage 200c Professional

Sage 200c Professional is a full Finance solution and helps SMEs get full visibility of information across their entire business. You can choose the modules and features that are right for your business and it's fully customisable, so you can match the solution to the way your business works.

We've worked with many of our Business Partners for over 20 years and they bring with them a vast amount of business experience to help you find the right solution for your business. They know our software inside out too and cover the whole of the UK.

For more information, including pricing, please call one of our product experts on 0845 111 9988.

Resources

Business Partners can use the following links to access various resources to help support their customers. Please note you may be required to login using your My Sage account to access these resources.

• Sage 200 Support home page
• Product downloads (including documentation)
• Sage 200 Helpfiles
• Ask Sage for Business Partners
• Version number guide for Sage 200
• Business Partner Handbook

Sage 200 CRM 7.3

As part of the launch of Sage 200 Extra 2016, we're pleased to announce that Sage 200 CRM 7.3 Service Pack 2 is available also. Alternatively, you can choose to use our new Sales, Marketing and Service module for Sage 200c Professional with real-time data available directly from Sage 200c Professional.

If you are currently a Sage 200c Professional customer but do not use Sage 200 CRM or Sales, Marketing and Service, please speak to your Business Partner to find out how to use your free 1-seat licence to see what it can do for you and your business.

Sage Business Partners should head to the support site and refer to their regular communications from the Marketing team for more release information about Sage 200c Professional and Sage 200 CRM or Sales, Marketing and Service 7.3.

Downloads available

If you are a registered Sage Business Partner, you can access all software and documentation for Sage 200 CRM from the dedicated Sage 200 CRM downloads page on our support site. The following Ask Sage articles are just some of those available to assist with common queries. Please note you will be required to login with your My Sage account details to access the following links.

Please note that this page only includes downloads and other resources for Sage 200 CRM and not Sage CRM. If you require assistance for this software, please contact the support team on 0118 927 0190.

Sage 200 CRM is part of the Sage 200 Suite. What separates the program from our standard Sage CRM product is that it allows seamless integration with Sage 200c Professional. Users of Sage 200 CRM can view customer and supplier data from Sage 200c Professional within the Sage 200 CRM interface as well as other real time data views such as total order and customer turnover values.

To find out more, Sage 200c Professional customers should contact their Business Partner.

Resources

Business Partners can access support resources for both Sage 50 Manufacturing and Sage 200 Manufacturing from the Sage 200 Support site which can be accessed here. Note you will need to login with your My Sage account details to access this area.

Support for Sage 50 and Sage 200 Manufacturing

If you are a Sage 50 Manufacturing customer and need some help, don't worry. If you have a Sage Business Partner, please contact them in the first instance and they will be happy to help.

If you do not have a Sage Business Partner, you can contact Sage directly for support on 0845 111 7733. Note that you will need to have an active Sagecover contract in place.

All Sage 200 Manufacturing customers receive support via a Sage Business Partner - please contact your Business Partner for all support queries,

We're pleased to advise our Business Partners and Sage 50 Accounts customers that Sage 50 Manufacturing 2013 Service Pack 3 is now available which allows Sage 50 Manufacturing to integrate with the latest version of Sage 50 Accounts (version v24c).

Sage Business Partners and Sage 50 Manufacturing customers can download the software from here.

Sage 50 Migrations

You can migrate from the following versions of Sage 50 Accounts to Sage 200c Professional...

• Sage 50 Accounts v23.2c
• Sage 50 Accounts v24c

If you're using an older version of the software however, you can still upgrade to Sage 200c Professional with some additional steps which we'll discuss with you as part of your migration.

If you'd like to contact us to help put you in touch with a local Sage Business Partner, please contact the Customer Development team on 0845 111 9988.

Business Partners can access the required resources from the Sage 200 Support site to assist with any migrations for their customers.

Line 100 Migrations

Support for Sage Line 100 software ended on 30 September 2014 but you may still be using the software. If you wish to upgrade and move to Sage 200c Professional, you can speak to a Business Partner who will assist in helping you migrate your data to your new software and answer any questions you may have.

If you'd like to contact us to help put you in touch with a local Sage Business Partner, please contact the Customer Development team on 0845 111 9988.

Business Partners can access the required resources from the Sage 200 Support site to assist with any migrations for their customers.

Project Accounting is part of the Sage 200 Suite of products.

As per the other modules of Sage 200c Professional, customers requiring support in this area should contact their Business Partner with all queries.

Business Partners should contact the Sage 200 Support team in the event of requiring further support for any customer queries.

Business Intelligence is part of the Sage 200 Suite of products.

As per the other modules of Sage 200c Professional, customers requiring support in this area should contact their Business Partner with all queries.

Business Partners should contact the Sage 200 Support team in the event of requiring further support for any customer queries.

The perfect cloud solution for Small and Medium Business

If Sage 200c Professional (our on-premise version of Sage 200) isn’t for you and you want to host your software in the cloud, we also offer an online solution - Sage 200 Extra Online. This software offers you the flexibility that your business might need in terms of access, use and budget.

Our Sage 200 Extra Online solution is ideal for businesses with up to 200 employees and up to £50m turnover, although we have found that our online customers are generally towards the lower end of the scale. The solution does cater for up to 200 employees, so don’t let it stop you if your business is slightly larger.

If this matches your business profile, you might want to consider Sage 200 Extra Online rather than Sage 200c Professional.

Key reasons to consider Sage 200 Extra Online

• You're at the point at which you need to invest in IT hardware and infrastructure and want to save money on servers and operating systems or if you don’t have the in-house expertise to manage your technology needs and want to avoid additional investment.
• Flexible, instant access to data.
• Pay monthly, scaling up or down as your business needs change.
• Built on the Microsoft Windows® AzureTM platform.
• Compliance with industry standards for security - ISO 27001 certified European data centre.
• Available 24-7 - constantly monitored to make sure you have access whenever you need it.
• Automated back ups as standard - save time and money by letting the solution do it for you.
• You can integrate with applications such as Windows 8® and Office 365TM.

Although the two versions work in exactly the same way and can be configured to the way your business works, there are some modules which are currently available with our on premise version only.

Don’t worry, we’ll take the time to talk you through all the options and make sure you understand what’s the best fit for your business. For further information, please call the Customer Development team on 0845 111 9988.