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Foreign net amount in header (number) disagrees with matching allocation

How to fix

This error cannot be fixed within your software. You must restore a backup that was taken prior to the errors occurring.

If you cannot restore a backup, you can send the data to us for repair but this does mean you must stop processing until we return the corrected data.

If sent in for repair

We will flag the transactions as unpaid. This means that when we return the data, you must allocate the transactions as required.

Note: Wherever possible, you should restore a backup that was taken before the errors occurred. You should only send the data to us as a last resort. Whilst we make every effort to retain as much of your data as possible, this is not always possible and you may be required to enter some of your information again.


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