Bank reconciliation (reference) does not contain any transactions.

How to fix
  1. File > Maintenance > Recovery Tools.
  2. When prompted, take a backup.
  3. Reset Bank Reconciliations > OK > Close.
  4. When prompted to check the data again, click Yes.
  5. If the error still appears, click Close > Reindex.
  6. Click the ReIndex Bank Reconciliation Records check box > OK.
  7. Yes > Compress Now > Compress > OK.
  8. Close > to check the error is fixed, click Check Data.
If sent in for repair We will investigate why the above steps did not fix the error.

Note: Wherever possible, you should restore a backup that was taken before the errors occurred. You should only send the data to us as a last resort. Whilst we make every effort to retain as much of your data as possible, this is not always possible and you may be required to enter some of your information again.

 

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